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Frequently Asked Questions

Choose a topic to view answers to common questions related to the JTR and travel policy. Access more than 800 additional FAQs [login required] in the TraX Knowledge Center.

FAQ | Jan. 3, 2022

Travel Policy Compliance

If you received an email from “DoD Travel Policy Compliance Tool,” it means that a potential improper payment or error was identified on a Defense Travel System (DTS) travel voucher that you submitted or approved.

Carefully review the email, as it includes a description of the potential improper payment, instructions for correcting it, and information on who to contact to answer questions. If no action is taken to resolve the potential improper payment, you will receive an email reminder every 15 days until an amended voucher has been approved.

The Under Secretary of Defense (Comptroller) mandates that you have 15 days to amend a travel voucher that contains an improper payment. After the AO approves your amended voucher, you will receive an email from DTS containing instructions for repaying the travel-related debt (assuming the total debt amount is $10 or more). For more information about debt repayment, consult the Understanding a Travel Debt information paper. If you are an Authorizing Official, you will need to approve the corrected voucher once it is signed by the traveler or Non-DTS Entry Agent.

The Under Secretary of Defense (Comptroller) mandates that you have 15 days to amend a travel voucher that contains an improper payment. If you do not amend the voucher within 15 days, an NDEA will amend the voucher, after which an AO will approve the amendment. Your Component tracks and monitors vouchers with potential improper payments to ensure they are resolved and repaid. Unresolved improper payments are reported up the chain of command to your Component’s Senior Accountable Official and are subject to further administrative action by your Component.

After the travel Approving Official approves your amended voucher, you will receive an email from DTS containing instructions for repaying the travel-related debt (assuming the total debt amount is $10 or more). For more information about debt settlement, consult the Understanding a Travel Debt information paper.

If you think that an expense was incorrectly identified as an improper payment, notify your Defense Travel Administrator, provide a justification explaining why the payment was valid, and request that the DoD Travel Policy Compliance Tool record be resolved.

Yes – you are pecuniarily liable for any erroneous payments you certify, or are certified based upon travel authorizations you approve. If you approve an authorization or /certify a voucher that includes any expense that is not legal, proper, or correct, you may have to repay the Government for all or part of the improper payments. Pecuniary liability is enforced whether the erroneous payment was made accidentally or intentionally. For more information, consult the Department of Defense Financial Management Regulation, Volume 5, Chapter 5, Paragraph 0507.